FAQ’s

What methods of payment do you accept?

  • ATM
  • American Express
  • Visa
  • MasterCard
  • Discover Card
  • Cash
  • CareCredit (see below for more information)
  • Checks (subject to check guarantee center, please be sure to bring your drivers license if this is the method for payment you wish to use)

What is Care Credit?

We are pleased to offer CareCredit – the nation’s leading patient payment program for cosmetic procedures! There are several payment plans with monthly payments that comfortably fit every budget! Apply today by clicking on the button below.

What is your cancellation policy?

We kindly request that you cancel your appointment 24-hours in advance of your appointment time. A $50 cancellation fee will apply if your appointment is cancelled within 24 hours of your appointment or for no-shows. We do understand that emergencies occur, so please call us (855) RAD.SPA.1 (855) 723.7721.

What if I am running late for my appointment?

We request that you arrive at least 10 minutes early for your appointment to fill out necessary paperwork, apply “numbing” cream (increases comfort for some procedures), and to take photographs (for some procedures). If you are running late, please call us (855) RAD.SPA.1 (855) 723.7721 to let us know. We do reserve the right to reschedule your appointment.

What if I think I am having an adverse reaction? Or I have a question about my results?

Please call us immediately (855) RAD.SPA.1 (855) 723.7721 or come in during our business hours. We are always happy to examine you and discuss any questions or concerns that you may have.

Contact Radiance Spa Medical Group

If you would like more information on the many procedures we offer, or if you would like to schedule a consultation here at our practice, please contact Radiance Spa Medical Group.

Contact Us For a Consultation

Radiance La Cañada
707 Foothill Blvd #2
La Cañada, CA 91011

855.RAD.SPA.1 (855.723.7721)

Mon - Thurs: 10:00am to 6:30pm
Fri and Sat: 9:00am to 5:00pm

Radiance Pasadena
836 South Arroyo Parkway
Pasadena, CA 91105

888.96.DR.MAX (888.963.7692)

Mon - Fri: 9am to 5pm